The insurance sector must adapt to technological disruption while safeguarding inclusive employment through re-skilling workers and expanding opportunities for youth and women, and the seta and learning institutions can ensure the industry’s resilience and relevance in a changing world.
The financial and accounting services sector is one of the cornerstones of South Africa’s modern economy.
The Insurance Sector Education and Training Authority (INSETA) ensures that skills development keeps pace with the rapid changes transforming this industry, from digital platforms to microinsurance tailored for low-income communities.
The financial and services sector contributes over 20% of South Africa’s GDP. Yet technology is reshaping it dramatically. Banks are digitising, insurers are automating, and fintech is creating new business models.